Posted February 06, 2019 06:36:16 A 16-year-old girl was allegedly locked in a bedroom for a day after being refused a meal at a Legeto Kogen accommodation.
The woman, who cannot be named for legal reasons, said she awoke to find the girl, who was locked in the room, unresponsive and unresponsive.
“I just thought she was dead,” she said.
“My brother called me and said he was at the toilet.”
The family had been staying at Legetos Kogen in the central Perth suburb of Pitt Street.
They were reportedly due to go to the supermarket.
“The kids got a little hungry and we went to get a bowl of rice and a bowl for her,” Ms McBride said.
The family said they had to use the bathroom to wash the dishes, but it took them three hours.
The incident occurred on January 14 and the family is still trying to get an explanation from Legetoes Kogen.
“It was very frustrating, it was very upsetting,” Ms Williams said.
Ms Williams has been contacted by Legetol Kogen, the organisation that runs Legetols Kogen Hotel.
“They’ve got some pretty good accommodation in Pitt Street, which is just a couple of blocks away from the police station and we don’t know what’s going on,” she told 7.30.
“But they’re looking into it and trying to help.”
The council is also investigating the incident and Legetoli Kogen has been advised of the need to ensure the safety of residents and staff.
“If you have concerns about someone or have concerns with your accommodation, you should always contact Legetolis Hotel, they have a number of phone numbers you can call to make an inquiry,” a spokesperson for the council said.
She also told 7:30 it was important to remember it is a family-run business and the people who live in the building have no say in their management.
“Legetolos Kogens is committed to working with local councils to improve the safety and wellbeing of all its residents and guests, as well as ensuring the highest standards of care are in place,” she added.
A Legetola Kogen spokesperson said the matter was being investigated by the council.
The council’s director of services, Robyn Leger, said it was not uncommon for families to be turned away from a Legets Kogen property.
“Some families have been turned away, others have been given a free meal, but we don´t know how many,” she explained.
“We have been working with the family to understand the situation and they are understanding and want us to help with the arrangements.”
The spokeswoman said there were no plans to refund the families accommodation costs.
Topics:social-policy,family,perth-6000,perst-6000-5120,winnipeg-3055,albany-6710,williamston-6226,canberra-2600,australiaMore stories from Western Australia