It was a Saturday night.
I was out with friends on the beach.
We were just having a good time and we decided to get some drinks and some food.
We came across a little bar.
I noticed a couple of men with a big screen TV and a couple in sunglasses sitting there chatting.
I didn’t see anyone else, so I went to talk to them.
They told me that the hotel I was staying at had the lowest rate of accommodation, but they also had the highest rate of meals.
That’s when I realised that I needed to go and check the rate.
I asked the lady who was the receptionist, “Can I help you with that?”
She said “You need to contact the Department of Human Services”.
I asked her what the Department did.
“What is the Department doing?”
“I don’t know.”
I told her I was an advocate and was looking for accommodation.
She told me I could just call the Department and get a quote from them.
“Can you do that?”
That information is confidential.”
This information is not.
It is confidential.
We can’t disclose that.”
I tried again.
“Is there a way you can get a hotel rate?”
“No, I can’t.”
“Is that right?”
She gave me the number for the Department.
I called and asked what I could do.
She said the Department could not provide the information, but I could get them to write to me.
I went on the phone to the Department’s customer services team and they told me they would be happy to provide me with the rate of the hotel.
I got a call from the Department, and they gave me their rates for the next two nights.
It was about $20 a night for two nights, which was about half the rate that I could have received.
I had to cancel my stay because it was getting too hot and humid.
The hotel was about 30 minutes away, and I was in the car to drive to the next location, but the reception was not up.
I texted the hotel, and the hotel manager said they had the hotel for free.
I emailed the Department a few times to see if they would contact me to get a rate for the room.
I did not get a reply.
I started to think it was time to get out of Canberra.
I left my computer there for a couple days to see what I would do.
The Department had not told me what the rates were for the rooms in the hotel but had offered a free room to anyone who could provide the Department with information about the rates.
I thought that was great, and then the next day I was contacted by another Canberra hotel manager.
She contacted me again and told me about the Department providing free rooms for people to rent out the rooms to people.
She was trying to find out the rate for a room at the same hotel.
She also said that she was going to contact me in the next few days.
“It’s going to cost $30 a night.
It’s not a problem.”
But the next week the Department cancelled my free room.
The next day the Department sent me a letter saying I would not be able to rent the rooms at the next available location.
I sent an email to the hotel saying that I was happy to pay the $30 fee for the remaining two nights and would cancel my free night there.
I still had to pay that fee.
So I cancelled the free night.
The following week the department called me again.
They were offering a free night at another hotel, but that was in Canberra, and that was $50 a night, and it was going out to a different person.
I said “That’s not right, I’m going to have to pay $70”.
They said “We can get that for you.”
I said ‘What?
“They said ‘We can just give you $60’.
I said, ‘That’s great, but if I cancel that night, what happens to the $70?’
They said I could give it to someone else.
I told them “No.”
I called the Department again and again and asked them what the rate was.
They said, “It is confidential”.
They then told me there was no way they could release that information, so they cancelled the night.
But then I got another call from another Canberra Hotel Manager.
I gave him my phone number.
I don,t want to do that. “
Well, we are giving you the option of paying the fee upfront and then you can cancel the free one.
I don,t want to do that.
That is not right.”
So I told him I didn,t really want to pay anything upfront.
“Fine, we will cancel the room.”
I asked again if he wanted to do a credit check, but he said no.